RETURN POLICY
Last Updated: 03/10/2023
At TP4Style, we want you to love your purchase. If you’re not completely satisfied, we offer a hassle-free return and exchange process. Please review our policy below to ensure your return meets our eligibility criteria.
1. Eligibility for Returns
You may return items purchased from https://tp4style.com within 14 days of delivery, subject to the following conditions:
✅ The item must be unused, unworn, and in its original condition.
✅ All tags, labels, and original packaging must be intact.
✅ The item must be free of stains, odors, alterations, or damage.
✅ Proof of purchase (e.g., order confirmation or receipt) is required.
🚫 Non-Returnable Items:
• Sale or clearance items (unless faulty).
• Underwear, bodysuits, swimwear, and accessories for hygiene reasons.
• Customized or personalized items.
• Gift cards or store credit purchases.
If your return does not meet these conditions, we reserve the right to reject the request.
2. How to Initiate a Return
To request a return, follow these steps:
1️⃣ Contact Us – Email us at contact@tp4style.com within 14 days of receiving your order. Provide your order number, reason for return, and any relevant photos (if applicable).
2️⃣ Approval & Instructions – If your return is approved, we will provide return instructions and the return address.
3️⃣ Ship the Item – Pack the item securely and use a tracked shipping method. TP4Style is not responsible for lost or damaged return shipments.
4️⃣ Processing Your Return – Once received, we will inspect the item and process your refund, store credit, or exchange (depending on your request).
3. Refund Policy
💳 Refund Processing Time: Refunds are processed within 5-10 business days after we receive and approve your return.
🔄 Refund Method: Refunds are issued to the original payment method. If the original payment method is unavailable, store credit will be provided.
📉 Deductions:
• Original shipping fees are non-refundable.
• If a promotional discount was applied, the refund will be adjusted accordingly.
🚫 No Refunds for:
• Items that do not meet our return conditions.
• Late returns (beyond the 14-day return window).
4. Exchanges
We offer free exchanges for the same item in a different size or color, subject to availability.
To request an exchange:
1️⃣ Contact us at contact@tp4style.com with your order details and the new size/color you need.
2️⃣ Follow the return process outlined above.
3️⃣ Once we receive your returned item, we will ship the exchange item to you.
🚨 If the requested size/color is unavailable, you will receive a store credit or refund instead.
5. Return Shipping Costs
• Returns for refunds: Customer is responsible for return shipping costs.
• Exchanges: We cover shipping for exchanges (UK only); international customers must cover their own return shipping.
• Faulty or Incorrect Items: If you received a defective, damaged, or incorrect item, we will cover return shipping costs.
6. Faulty or Incorrect Items
If you receive a damaged, defective, or incorrect item, please notify us within 48 hours of delivery by emailing contact@tp4style.com with photos of the issue. We will arrange a replacement or full refund at no extra cost to you.
7. International Returns
For customers outside the UK (including the US & Nigeria):
• You are responsible for return shipping costs, customs duties, and any applicable taxes.
• Mark the package as “Returned Goods” to avoid additional customs charges.
• Refunds for international orders will be processed once we receive and inspect the item.
🚨 We do not offer direct exchanges for international orders. Instead, you can return the item and place a new order.
8. Late or Missing Refunds
If you haven’t received your refund after 10 business days:
• Check with your bank or payment provider (some processing times vary).
• Contact your credit/debit card company, as it may take additional time for the refund to reflect.
• If the issue persists, email us at contact@tp4style.com, and we’ll investigate.
9. Changes to This Policy
TP4Style reserves the right to update or modify this Return Policy at any time. The latest version will always be available on our website. Continued use of our website and purchases after policy changes indicate acceptance of the updated terms.
10. Contact Us
For any return-related inquiries, please contact us:
📧 Email: contact@tp4style.com
📍 Address: Flat 1, 74 monthermer street Cardiff.
📞 Phone: +447938692515